Cragganmore

12 Year Old

Cragganmore is a Scotch whisky distillery situated in the village of Ballindalloch in Banffshire, Scotland.

The distillery was founded in 1869 by John Smith on land leased from Sir George Macpherson-Grant. The site was chosen by Smith both for its proximity to the waters of the Craggan burn and because it was close to the Strathspey Railway. Smith was an experienced distiller, having already been manager of the Macallan, Glenlivet, Glenfarclas and Wishaw distilleries.

Cragganmore was marketed by United Distillers under their Classic Malts brand. United Distillers has since become a part of Diageo.

Our team take every care to package your bottle carefully and responsibly. Your bottle will arrive in subtly branded Still Spirit cardboard packaging, which is both protective and 100% recyclable.

If your bottle comes with it's own presentation box, this will also be packaged carefully, allowing you to store your bottle at home in style.

Our aim is to ensure that our customers are 100% satisfied with orders purchased from Still Spirit and that these orders arrive with our customers in perfect condition.  You have the legal right to cancel your order within 14 days of purchasing,
The Consumer Rights Act 2015 requires that any product ordered from Still Spirit must be as described, fit for purpose and of satisfactory quality.  If an item is delivered in a faulty or damaged condition, you have a 30-day right (starting from date of order) to return the product(s) to us.

Cancellations and returns are subject to the following:

• Any cancelled or returned products must be returned to us in the same condition as initially sold and in original packaging – we will process the refund within 14 days or receiving the product(s) back in our premises – our returns address is :
  Still Spirit Ltd, Whisky Hammer, Udny, Ellon, AB41 7PR

• You will be responsible and liable for the cost of returning the good(s) to us in all cases, except in the scenario where you have received an item that is faulty or damaged condition.

• Returns must include a printed statement confirming customer name, initial order number, customer address and reason for cancellation or return.

• Returns must be packed with sufficient void fill and in strong packaging to prevent possible damage in transit.

• Our refund will comprise 2 components – 1 part for the cost of the bottle(s) purchased (“Cost Refund”) and 1 part for the associated shipping cost initially paid (“Postage Refund”).

• We will reduce the refund value of the Cost Refund, potentially to zero, to reflect any reduction in value to the product(s) caused by damage and/or deterioration arising from poor customer handling and/or caused by courier damage on the return to us.