Bivrost

Arctic Gin

With a brand name inspired by the Northern Lights, Aurora Spirit Distillery is located at Lyngen Resort, under the majestic Lyngen Alps in Northern Norway. The brand name Bivrost comes from old Norse language (a bridge between heaven and earth, guarded by the fierce god Heimdallr) and is also one of the names used for the Northern Lights.

Funded by Innovation Norway and established by friends Hans, Tor and his wife Anne-Lise, the world’s northernmost distillery opened in the summer of 2016.

Our team take every care to package your bottle carefully and responsibly. Your bottle will arrive in subtly branded Still Spirit cardboard packaging, which is both protective and 100% recyclable.

If your bottle comes with it's own presentation box, this will also be packaged carefully, allowing you to store your bottle at home in style.

Our aim is to ensure that our customers are 100% satisfied with orders purchased from Still Spirit and that these orders arrive with our customers in perfect condition.  You have the legal right to cancel your order within 14 days of purchasing,
The Consumer Rights Act 2015 requires that any product ordered from Still Spirit must be as described, fit for purpose and of satisfactory quality.  If an item is delivered in a faulty or damaged condition, you have a 30-day right (starting from date of order) to return the product(s) to us.

Cancellations and returns are subject to the following:

• Any cancelled or returned products must be returned to us in the same condition as initially sold and in original packaging – we will process the refund within 14 days or receiving the product(s) back in our premises – our returns address is :
  Still Spirit Ltd, Whisky Hammer, Udny, Ellon, AB41 7PR

• You will be responsible and liable for the cost of returning the good(s) to us in all cases, except in the scenario where you have received an item that is faulty or damaged condition.

• Returns must include a printed statement confirming customer name, initial order number, customer address and reason for cancellation or return.

• Returns must be packed with sufficient void fill and in strong packaging to prevent possible damage in transit.

• Our refund will comprise 2 components – 1 part for the cost of the bottle(s) purchased (“Cost Refund”) and 1 part for the associated shipping cost initially paid (“Postage Refund”).

• We will reduce the refund value of the Cost Refund, potentially to zero, to reflect any reduction in value to the product(s) caused by damage and/or deterioration arising from poor customer handling and/or caused by courier damage on the return to us.